Effective Date: [March 25, 2026]
Welcome to FlipGC™ (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our digital asset exchange services.
By accessing or using FlipGC™, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the site or use our services.
1. Information We Collect
To provide you with secure and instant asset liquidation services, we strictly collect only the information necessary to process your transactions and ensure compliance.
- Personal Identification Information: When you initiate a trade, we may collect your full name, WhatsApp phone number, and Nigerian bank account details (Bank Name, Account Number, Account Name) strictly for the purpose of fiat disbursement.
- Transaction Data: We collect information related to your exchange requests, including digital asset details (e.g., card images, E-codes, receipts), transaction volume, and timestamp data.
- Device and Usage Data: For fraud prevention and platform optimization, we automatically collect specific data when you visit our site, such as your IP address, browser type, operating system, and browsing behavior.
2. How We Use Your Information
FlipGC acts strictly as an exchange facilitator. We use the collected information for the following legitimate business purposes:
- To Process Transactions: To verify the validity of your digital assets and execute instant Naira payouts to your designated bank account.
- Fraud Prevention & Security: To monitor, detect, and prevent fraudulent transactions, unauthorized access, and other illegal activities. This is a critical part of our ecosystem security.
- Customer Support: To communicate with you via WhatsApp or email regarding your transaction status, rate quotes, and general inquiries.
- To Improve Our Services: To analyze user behavior and improve the functionality and user experience of our platform.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We only share your information in the following highly restricted circumstances:
- Financial Service Providers: We securely share necessary payment details with our banking partners and payment gateways solely to execute your Naira disbursements.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency) to prevent financial fraud.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred, subject to standard confidentiality agreements.
4. Data Security & Retention
We implement enterprise-grade administrative, technical, and physical security measures to protect your personal information.
- Non-Custodial Processing: We do not permanently store your digital asset codes (e.g., PINs) once the transaction is completed and validated.
- Data Retention: We retain your banking and transaction records only for as long as necessary to fulfill the purposes outlined in this policy, resolve disputes, and comply with legal obligations.
5. Your Data Protection Rights
Depending on your jurisdiction, you have certain rights regarding your personal data:
- The right to request access to the personal data we hold about you.
- The right to request that we correct any inaccurate or incomplete data.
- The right to request the deletion of your personal data, subject to our legal and regulatory compliance requirements regarding financial transactions.
To exercise any of these rights, please contact our support team.
6. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of those third-party sites. We encourage you to read the privacy policies of any website you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically.
8. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:
Operating Hub: Lagos, Nigeria
Email: [nhatngocvo992@gmail.com]
WhatsApp Support: [+8619072074836]